Combined Shipping Refund Policy
Our Combined Shipping Refund Policy
At Trains in the Valley, we understand that sometimes you may place multiple orders before we ship. While most businesses do not refund or combine shipping, we do things differently because we value our customers.
- If you place multiple orders, we will do our best to combine them when possible.
Any excess shipping costs from combined orders will be credited back to you.
- Previously, we issued refunds directly to your payment method, but moving forward, we will now send a store credit via email instead.
We appreciate your support and strive to make your shopping experience as seamless as possible. If you have any questions, feel free to reach out!